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Published on: 02/09/2023 | Updated on: 07/08/2024 | Reading Time: 5 minutes

DirectAdmin Email Accounts

Create an Email Account

Creating email accounts using your DirectAdmin control panel is quick and easy to do.

To create an email account, login to your DirectAdmin control panel

Scroll down until you find the E-mail Manager section and click E-mail Accounts (shown in the image below)

Search
The DirectAdmin Search function works very well and makes it very easy to locate the E-Mail Accounts page. Type E-Mail Accounts in the search bar and the link to the E-Mail Accounts page will appear.
DirectAdmin E-Mail Manager Screen
DirectAdmin E-Mail Manager Screen
MultipleDomains
If you have multiple domains hosted on a single DirectAdmin account, click on the domain name where you see Domain: yourdomain.com (your domain is a blue hyperlink located near the search field) to toggle between the domains to then manage your email accounts.

Click on Create Account (shown on image below)

DirectAdmin List of Email Accounts Screen
DirectAdmin List of Email Accounts Screen

Create your new email account

Enter the following:

  1. A username

  2. A password (there is a password generator to the left of the field - click the icon)

  3. Modify email quota (if desired)

  4. Send Limit - 200 is typically a good number to leave this set at

  5. Click Create Account

That’s it! You’ve now created a new email account using DirectAdmin

DirectAdmin Create Email Account Screen
DirectAdmin Create Email Account Screen

If you need any assistance, please submit a ticket for Technical Support


Change Email Account Password

Difficulty Level: Easy

  1. Login to your DirectAdmin Account as the User

  2. Using the menu, navigate to Account Manager > Email Accounts

  3. Locate the email address you wish to update the password for and click the + icon to the right of it and click Change Password / Username

MultipleDomains
If you have multiple domains hosted on a single DirectAdmin account, click on the domain name where you see Domain: yourdomain.com (your domain is a blue hyperlink located near the search field) to toggle between the domains to then manage your email accounts.
DirectAdmin E-Mail Account List
DirectAdmin E-Mail Account List
DirectAdmin Popup to Change Email Password
DirectAdmin Popup to Change Email Password
Generate Random Password
On the popup to change your password, click the icon to the left of the password field to generate a random password
View Password
Passwords are concealed by default. Click the eye icon to the right of the password field to view your newly created password.
  1. Click Save to apply your changes.
Reminder
Make sure you update any email client(Microsoft Outlook, Mac Mail, iOS Mail, etc) or password manager with your newly created passsword

If you need any assistance, please submit a ticket for Technical Support


Delete an Existing Email Account

Before deleting an Email Account, make sure you have a backup or do not have any concern over losing data.

This action is irreversible

MultipleDomains
If you have multiple domains hosted on a single DirectAdmin account, click on the domain name where you see Domain: yourdomain.com (your domain is a blue hyperlink located near the search field) to toggle between the domains to then manage your email accounts.
  1. Login to your DirectAdmin Account as the User

  2. Using the Menu, navigate to Account Manager > Email Accounts

  3. Next to the account you wish to Delete, check the box (you can delete multiple accounts at once)

  4. After checking the box, a row of options will appear. Click Delete

Additional Options
Suspend
Unsuspend
Purge

If you need any assistance, please submit a ticket for Technical Support


Access Roundcube Webmail

After you’ve created an email account, you may wish to access your email account in your web browser by using Webmail.

Access webmail in your browser by opening it and typing in yourdomain.com/roundcube/ (replace yourdomain.com with your actual domain name)
Once the webmail page loads, enter your full email address and password to login

Access Webmail through the DirectAdmin control panel

Login to your DirectAdmin control panel

Scroll down until you find the E-mail Manager section and click E-mail Accounts (shown in the image below)

DirectAdmin E-Mail Manager Screen
DirectAdmin E-Mail Manager Screen

Here you will see a list of all of your email accounts. Click the blue icon to the right of the email account you want to access and it will automatically log you in to that account.

MultipleDomains
If you have multiple domains hosted on a single DirectAdmin account, click on the domain name where you see Domain: yourdomain.com (your domain is a blue hyperlink located near the search field) to toggle between the domains to then manage your email accounts.
DirectAdmin E-Mail Account List
DirectAdmin E-Mail Account List

Modify Daily Send Limit

Difficulty Level: Easy

By default, DirectAdmin sets every email account to a daily limit of 200 emails allowed to be sent. This is done to prevent spam in the event that your email account is hacked. If your email account is hacked and sends a large number of spam emails, your address is placed on blacklists and will remain there for an unknown amount of time until that issue is cleared up by proving that the account no longer sends spam. This can majorly effect your email communication abilities with your family, friends and business contacts.

To adjust your daily send limit, follow these steps

  1. Login to your DirectAdmin Control Panel

  2. Either type Email Accounts into the Search Bar or navigate to Email Manager > Email Accounts and click the link to go to that page

MultipleDomains
If you have multiple domains hosted on a single DirectAdmin account, click on the domain name where you see Domain: yourdomain.com (your domain is a blue hyperlink located near the search field) to toggle between the domains to then manage your email accounts.
  1. Check the box next to the email account you wish to modify the daily send limit for and then click the + symbol off to the right of the account name. You will be presented with the options shown in the image below. Click Change Limits
Email Account Options
Email Account Options
  1. Next you’ll see the popup that is shown below
Change Daily Email Quota Limit
Change Daily Email Quota Limit
  1. Change the number to any number you’d like and click Save

That’s it. You’re done!


Related Links of Interest

SpamAssassin Setup

Spam Filters

If you need any assistance, please submit a ticket for Technical Support


DirectAdmin Email Official Documentation