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cPanel Backup

Difficulty Level: Easy

Backups of your cPanel account are crucial and it is your responsibility to create them. We do make off site backups available on selected dates for a fee to retrieve them.

Here are the steps to create a backup of your account:

  1. Login to cPanel

  2. Locate the Files section and click on Backup

cPanel Files Section
cPanel Files Section
  1. Under the heading Full Backup, choose the option to Download a Full Website Backup
cPanel Backup Screenshot
cPanel Backup Screenshot
  1. On the next screen, you will be prompted to choose where to save the backup and if you want to be notified when it has completed. Choose the Home Directory for the Backup Destination and enter your email address to be notified once it’s completed.
Available Download Locations
Home Directory
Remote FTP Server
Remote FTP Server (passive mode transfer)
Secure Copy (SCP)
  1. You can now access the zip file by logging into FTP and looking in the /home/ directory or you can use the functions within cPanel if you need to restore parts of or all of the backup.

Please note that these backups will count toward your overall storage quota so you can either download the backups locally if you wanted to keep more than 1 or 2 days worth or delete the oldest backup after the newest one has been created.

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cPanel MySQL Databases

Create a New Database

Difficulty Level: Easy

  1. Login to your cPanel Account

  2. Locate the Databases section and click on MySQL® Databases shown below

cPanel Databases Section
cPanel Databases Section
  1. The screenshot shown below is what you will see after clicking MySQL® Databases from step 2 above
cPanel MySQL Databases Screenshot
cPanel MySQL Databases Screenshot
  1. Create a Database Name First

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cPanel phpMyAdmin

Export an Existing Database

Difficulty Level: Easy

If you want to backup your database (no files) before you make changes, you can follow these steps:

  1. Login to your cPanel account

  2. Find the Databases Section and click on phpMyAdmin

cPanel Databases Section
cPanel Databases Section
  1. Select the database that you want to backup from the options in the left column

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cPanel Address Importer

The cPanel Address Importer feature allows you to quickly setup new email accounts if you are manually migrating from elsewhere.

To get started, login to cPanel and locate the Email section shown below.

cPanel Email Section
cPanel Email Section

The next screen is shown below where you are presented with the options to import Email Accounts or Forwarders. If you already know the format to use, proceed here. If not, click on the link to see the example file format.

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cPanel Advanced Section

cPanel Advanced Section
cPanel Advanced Section

Find out how to use the following features in the Advanced section of cPanel.

Cron Jobs

Certain website software requires the use of Cron Jobs to perform tasks. Enter and manage cron jobs in cPanel.

Track DNS

Indexes

Error Pages

Apache Handlers

MIME Types


cPanel Advanced Official Documenation

cPanel Autoresponders

Configure an email account to send automated emails. This can be useful if you are on vacation or unavailable, or if you have a generic message that you wish to send from a support email address.

Make sure to turn these off when not in use. Sending too many autoresponder emails begins to look like spam to receiving mail servers and could get your IP address blacklisted.

  1. Login to your cPanel account

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cPanel Change Language

The default language for our servers is English. If you would like to change this, start by logging in to your cpanel account.

Locate the preferences section and click on Change Language

cPanel Preferences Section
cPanel Preferences Section

From the screen shown below, choose a new language from the dropdown list of options and click Change. You can change this language at any time in the future.

cPanel Change Language Screen
cPanel Change Language Screen

If you need any assistance, please submit a ticket for Technical Support

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cPanel Cron Jobs

Cron Jobs are very useful for automating many functions of a website such as auto updates, pruning data, using Wordpress cron to publish scheduled posts and much more.

Difficulty Level: Moderate to Advanced

To get started, you’ll need to login to your cPanel account.

Once you are logged in, locate the Advanced section and then click on Cron Jobs

Most software providers will give you a specific cron path. All that you need to do is amend the /home/cpanel-user/proper-directory to point to where your software install is located.

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